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IDS Extended Warranty Package

Can you do without your IDS system for 7-10 days?
An extended warranty package will cost you less than a typical IDS component repair and get you back up and running in 24-48 hrs *.

Can you afford to lose business?
An IDS Extended Warranty package extends your existing warranty for an additional 1 year on your IDS Kit A or Kit B.
IDS systems delivered in April 2006 and beyond are due to expire from April 2009.

To extend the warranty of an IDS unit for an additional 1 year, the component serial numbers must be re-registered when purchasing an extended warranty package.

Check now – is your IDS unit due to expire?
Click here

For details of where to locate serial numbers.
Click here
Please have these available before you order.
For VCM replacement purchase document
Click here


Benefits of package

  • Continuation of existing warranty cover for major IDS components
  • Advance replacement cover for VCM + cables, VMM + cables
  • Loan unit for PTU, Docking station whilst unit is repaired
  • Minimized downtime
  • Continued hotline hardware support
  • No additional cost for repairs **
  • Extended warranty certificate listing registered serial numbers and expiry date for reference.

* Depending on location
** Unless outside of terms of warranty package

Items covered under extended warranty

IDS Kit A
Extended Warranty 		IDS Kit B
Extended Warranty 		Cover Typical out of warranty repair cost
PTU Loan / repair unit £ 800 - £ 1.200
Docking Station Loan / repair unit £ 200 - £ 300
VCM
VCM - Vehicle Communication Module with DLC Cable and 4 m & 7 m USB Cables
Advance
Replacement		 Replacement purchase only (15% discount available if return faulty VCM) £1435 to £1685
VMM
VMM - Vehicle Measurement Module provides instrumentation tool capability 		— Advance
Replacement		 £ 1.200 - £ 1.500
DVD Drive
X X n/a n/a
Extended Warranty Price £ 713.00 £ 504.00    

IDS Delivered 2006 IDS Delivered 2007 IDS Delivered 2008 IDS Delivered 2009
IDS Extended warranty offered? Yes Yes No * No *
  Option for 2 years
(2 x 1 year
extended warranty) 		Option for 1 year Covered under
warranty until 2011

Covered under
warranty until 2011

* Units delivered in 2008/2009 will not be offered extended warranty as these units will remain under standard warranty until 2011.

FAQ

Why should I purchase an IDS extended warranty package?
It is highly recommended all IDS kits are covered under warranty to minimise the risk of downtime, cost of repairs whilst also benefiting from continued hotline hardware support.

Do I have the option to purchase an IDS extended warranty early?
Yes, however the extended warranty cover would not start until the expiration of the current warranty.

Can I buy more than one extended warranty package at a time?
Yes, the shop allows for entry of multiple orders. Multiple certificates will be issued.

Do you offer discounts for multiple extended warranty orders?
No, the price ensures that the Tier 2 IDS suppliers provide the high level of service expected with the extended warranty, i.e the continuation of the current advance replacement service.

Why is the DVD Drive not covered?
USB DVD Drives are now considered low cost commodity items that can be purchased via local electronic stores. It was decided not to include this item in the extended warranty package to reduce the overall cost.

What do I do if I have missed the cut off (expiry date) to buy an extended warranty?
There is a 14 day grace period to allow for late purchase/payment of the extended warranty – beyond this time the extended warranty is no longer available to the Authorized Repairer.

What if I can’t find all the serial numbers?
For details of where to locate serial numbers. Click Here
PTU, VCM and VMM (where applicable) are mandated, if you cannot locate all serial numbers contact customer service who may be able to help identify your details.

I have mislaid my extended warranty certificate, what do I do?
Contact customer service who will be able to issue you with a new certificate free of charge.

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